FAQs

Q: Are sessions in person or telehealth?

A: Currently, sessions are via telehealth with Dr. Merino. We will update this page when she goes back to seeing patients in person.

Q: What insurances do you take?

A: Dr. Merino is currently in network with United Healthcare, Blue Cross Blue Shield, Aetna

Q: How much will I pay out of pocket for a session if I don’t have insurance?

A: As of 2023, Dr. Merino charges $250 out of pocket for sessions without insurance.

Q: How many hours of notice do I need to give Dr. Merino before cancelling my appointment?

A: You need to give at LEAST 24 hours notice before cancelling your appointment. If you do not, you will be charged a $100 Late Cancel fee. If you no show, it will also be a $100 no show fee.

Q: What days/hours does Dr. Merino see patients?

A: Dr. Merino currently sees patients Monday-Thursday from 10am to 4pm.

Theranest FAQ:

Q: How do I access my client portal?

A: You can access our client portal at merinopsych.theranest.com using your login info you created when you signed your intake paperwork.

Q: How can I access my telehealth link via the client portal?

A: Please view the following link for instructions on how to join your session. https://theranest.zendesk.com/hc/en-us/articles/360051512412-Client-Join-Telehealth-Session

For any additional questions, please contact the Office Admin at [email protected]